Frequently Asked Questions
Everything you need to know about bringing SquarePeg quality into your home.
What is the typical shipping timeline for furniture items?
Most of our handcrafted pieces are shipped within 5-7 business days. Custom orders may take 3-4 weeks for production and delivery depending on your location.
Do you offer white-glove delivery and assembly?
Yes, white-glove delivery is available for large furniture items. Our team will deliver the product to your room of choice, assemble it, and remove all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-refundable.
Are SquarePeg products covered by a warranty?
All SquarePeg furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal household use.
How should I care for my solid wood surfaces?
We recommend using a soft, damp cloth for daily cleaning. Avoid harsh chemicals and place coasters under hot or wet items to preserve the natural finish.
Can I request a custom size for a specific piece?
Absolutely. Many of our signature designs can be tailored to your specific dimensions. Contact our design team via the 'Custom Orders' page for a quote.