Returns & Exchanges
At SquarePeg, we want your home to feel just right, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If a piece doesn't fit your space perfectly, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Securely place the item in its original packaging, including all assembly hardware and protective padding to ensure it arrives back at our warehouse safely.
- 3.Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our quality team inspects the returned item, we will process your refund to your original payment method within 5 to 7 business days.